A browser app you can pin to your phone
Candy AI is a companion chat service run by EverAI Limited, a company based in Malta, for adults 18 and over. There is no iOS or Android store app. It runs in the browser, and on a phone you can add it to your home screen for a shortcut that behaves like an app and can send notifications. A free account is enough to look around and start a chat.
Ready-made characters are open to chat as soon as you sign up, and each new chat opens with a welcome message and a short AI-generated video of the character. User experience scores Very Good, so the missing store app is more a change of habit than a hurdle, though it matters if you only install apps from a store.
Conversation that does not spend tokens
Chat quality is Very Good, and it is the strongest reason to choose Candy AI. Free accounts get a limited number of messages. Every paid plan gives unlimited text, and text keeps working when your token balance hits zero, so the subscription always covers conversation. An Ask prompt inside a chat requests a picture or other media from the character, and that part does spend tokens.
The website says companions remember earlier interactions and adapt to your preferences, and Candy AI is on our long-term memory list. Minor details can reportedly drop after a long gap in a long-running chat, so a quick reminder of a name or a plan helps. Advanced content, its handling of adult conversations for those who want them, scores Very Good.
Pictures, short clips, voice and calls
Pictures are made for one character at a time, so you pick or create a companion first. You choose outfit, pose or action, accessories and background from menus rather than writing freely, and there is no unrestricted visual option. A free account makes one image per prompt; paid plans make up to 64. Image quality and the generative tools both score Very Good.
A generated photo can be animated into a brief loop or a longer Live Action-style clip. Voice messages are available, and phone calls with a character come with paid plans. Every one of these extras, unlike text, is paid for in tokens, which is where the real cost of Candy AI sits.
Better at building than browsing
The creator covers ethnicity, eye color, age, hair, build and personality, with personalities such as Caregiver, Confident and Sage. Some options are for paying members only, including some ethnicities. Characters you make are saved under Collection. Customization scores Very Good, while the ready-made library of women, men and anime characters scores only Fair, so describe what you want rather than expect to find it.
Plans, tokens and what heavy use costs
As of September 2026 the US prices are $13.99 for one month, $8.99 a month on a 3-month plan, and $3.99 a month on a 12-month plan, paid as $47.88 up front. First subscriptions are advertised at up to 70% off, and a visitor who is not logged in may reportedly see a higher annual price. You pay by card or cryptocurrency; there is no PayPal or digital wallet.
Paid plans include unlimited text, phone calls and about 100 tokens a month. Tokens cover images, voice, calls, video and custom-character extras, and media drains them fast. An extra 100-token pack reportedly costs about $9.99, so a yearly member who buys two packs a month pays roughly $24 a month, not $3.99. For chat-led use, value for money is still Very Good.
Refunds, billing and privacy
The refund window is short. Most refunds need a request within 24 hours of payment, a subscription refund can be refused once 20 or more tokens are used, and token packs, sold by card only, are not refunded once used. EU and UK buyers have a 14-day withdrawal right on a first purchase, with digital-content caveats. A chargeback may get the account blacklisted.
The site says chats are end-to-end encrypted, never sold and kept out of public model training, and that it complies with GDPR. You can delete your account data and turn on two-factor sign-in. These are the company's own claims, but they are more than many companion apps put in writing.
Candy AI FAQ
Is Candy AI safe?
It is for adults 18 and over. The site says chats are end-to-end encrypted, not sold and not used for public model training, and it offers two-factor sign-in and account deletion. Card statements show a discreet merchant name.
Does Candy AI have a mobile app?
Not in the App Store or Google Play. It works in a mobile browser, and adding it to your home screen gives an app-like shortcut with notifications.
What is Candy AI's refund policy?
Most refunds must be requested within 24 hours of payment, and a subscription refund can be refused after 20 or more tokens are used. Used token packs are not refunded. EU and UK buyers have a 14-day withdrawal right on a first purchase.
How much does Candy AI really cost?
As of September 2026, from $3.99 a month on a 12-month plan, $8.99 a month over 3 months or $13.99 for one month, with about 100 tokens a month. Heavy picture or call use means extra packs, reportedly about $9.99 per 100 tokens.
Candy AI: The Verdict (4.62/5)
Candy AI suits an adult who mostly wants to talk, occasionally wants a picture or a voice note, and will commit to a year for the $3.99 rate. For that pattern its scores are Very Good almost across the board. It fits less well if you want a store app, plan to make a lot of media each month, or like a big catalog to browse. Given the 24-hour refund window, decide quickly.
